Privacy Policy

Last updated on 11 July 2024

1. About This Privacy Policy

This privacy policy applies to Lex Libri Ltd ("we," "us," or "our") and outlines how we collect, use, and disclose your personal information when you visit or use our website https://www.lexlibri.com and other services that refer or link to this privacy policy (collectively, "Service"). This policy is supplemented by additional privacy statements, terms, or notices provided to you.

2. Information We Collect

We collect information about you in three primary ways: directly from your input, from third-party sources, and through automated technologies.

2.1 Data You Provide to Us

The types of personal information we collect directly from you depend on how you interact with us and the Service, and may include:

• Contact details: name, email address, postal address, phone number, social media handle.
• Account login credentials: usernames, passwords.
• Account registration and profile information: job title, educational and professional background, qualifications, photo.
• Payment information: credit or debit card number.
• Comments, feedback, search queries, customer support communications.
• Interests and communication preferences, including preferred language.

2.2 Data from Your Organisation

We may obtain personal information about you from your employer or affiliated organisation to activate and manage your access to and use of the organisation’s subscription to the Service, including:

• Contact details: name, organisational email address, postal address, phone number.
• Account registration information: job title.
• Organisational user ID.

2.3 Data from Other Sources

We may also obtain personal information from third parties, including:

• Social networks when you grant permission to access your data.
• Service providers that help us determine your location to customise products.
• Businesses we partner with for co-branded services or joint marketing activities.
• Publicly available sources and data suppliers.

2.4 Data from Service Use, Including Cookies

We automatically collect information about how you and your device interact with the Service, including:

• Computer, device, and connection information: IP address, browser type, operating system, device identifiers.
• Usage data: features used, settings selected, clickstream data, search terms, pages visited.
• Educational data: course modules and test questions viewed, answered, or completed.
• Location data: region, city, or town based on device location.

We use cookies and other technologies to collect this data. For more details, see our Cookie Policy.

3. How We Use Your Information

We use your personal information to:

• Provide, activate, and manage your access to and use of the Service.
• Process and fulfil requests, orders, downloads, subscriptions, or transactions.
• Provide technical, product, and other support.
• Enhance and improve the Service and develop new products and services.
• Offer customised content and personalization.
• Respond to requests, inquiries, comments, and concerns.
• Notify you about changes, updates, and other announcements.
• Deliver targeted advertisements and promotional messages.
• Invite you to participate in user testing, surveys, competitions, and promotions.
• Analyse usage trends and conduct data analysis.
• Comply with legal obligations, resolve disputes, and enforce agreements.

4. Sharing of Your Information

4.1 Your Organization

If you access the Service through a subscription managed by your organisation, your personal information and usage data may be accessed by or shared with the organisation’s administrators.

4.2 Application Licensor

If you access a third-party application on the Service, personal information relevant to that application may be shared with the licensor.

4.3 Our Group Companies and Service Providers

We share information with:

• Our affiliates and divisions within the Lex Libri group.
• Service providers, suppliers, agents, and representatives for processing information to provide the Service.

4.4 Your Choices

We may share your information with affiliates and third parties for marketing purposes, as per your communication preferences.

4.5 For Legal Reasons

We will disclose your personal information if necessary to:

• Comply with legal obligations.
• Detect, investigate, and prevent security, fraud, or technical issues.
• Protect the rights, property, or safety of Lex Libri, our users, or others.

5. Grounds for Processing

We process personal information based on:

• Necessity to provide the Service or perform a contract.
• Compliance with legal obligations.
• Performance of tasks carried out in the public interest.
• Legitimate interests, except where overridden by your privacy rights.
• Your consent, where applicable.

6. Data Retention

We retain your personal information as long as necessary to provide the Service, fulfil transactions, comply with legal obligations, maintain records, resolve disputes, and enforce agreements. Organisational contact details may be retained after the termination of the organisation’s subscription.

7. Locations of Processing

Your personal information may be processed in the UK, EU, or other countries where Lex Libri or its service providers operate. We ensure data protection standards are maintained regardless of location.

8. Data Security

We implement technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, and destruction.

9. Children’s Privacy

We do not knowingly collect information from children under the age of 14 or target the Service to children under 14.

10. Your Communications Preferences

You can manage your communication preferences through account settings, opt-out mechanisms in communications, or by contacting us.

11. Accessing and Updating Your Information

11.1 Your Account

Registered users can access and update their account information. Users can also close their accounts directly or by contacting customer support.

11.2 Your Rights

You may have the right to request:

• Access to your personal information.
• Rectification or erasure of your personal information.
• Restriction of processing or objection to processing.
• Portability of your personal information.

To exercise these rights, submit your request via our privacy centre. We will respond in accordance with applicable laws.

12. Changes

We may update this privacy policy periodically. Any changes will be posted with an updated revision date. Significant changes will be notified through the Service or other means.

13. Contact

For questions, comments, complaints, or requests regarding this privacy policy or our data practices, please contact us:

compliance@lexlibri.com

14. Supplementary Notices

14.1 Authors / Contributors

We process personal information about authors and contributors for content production, including contact details, professional information, financial information, and feedback. Authors can opt-out of communications for content production.

14.2 Jurisdiction-Specific Notices

For more information about our data processing practices as required by local laws, see our supplementary notices.